We can install Navitel 2019 maps for Russia, Belarus,Georgia,Uzbekistan,Kazakhstan.
We will preload maps according to the country name in the shipping address.If you want extra maps,please leave us a note.
we will not have maps for Countries not included above list.
A:Please set the Navi Path:Navi Path—Navigation Path—ResidentFlash,set step
by step,if still can’t set,please contact us!
Q:Why it doesn’t preload x country map?
A:We preloaded maps according to your shipping address,
Q:I from USA,can I get UK map?
A:Yes,you can,but please contact us first.
Q:Why it can’t find the satellite signal?
A:Please try to reset,if can’t help,contact us,we send you the file to restore the system.
Q:Why the maps so old,how can I get the maps update?
A: We preloaded the newest maps to you,usually,we provide maps update per year,if you want to update,
welcome to contact us,we will tell you how to update.
Q:Why the GPS no Sound?
A:Please tear off the protector film,and turn off the FM.
Q:Why the battery can’t use long?
A:Usually,the battery can use about 1 hour,the battery just for the emergency use,most of time,when
driving will connect the car charger to car.
7-15 working days
Canada / Australia/ United Kingdom
20-35 working days
20-35 workind days
We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
All orders will be shipped with a registered mail with a tracking number.
We offer the Air mail for default.
All orders will be shipped with a tracking number that will make your parcel be registered and more safe. Furthermore, such parcels always be treated as a priority by POST OFFICE. Even it lost, we can get the compensation soon. Without it, both you and us can not follow the parcel, just wait…
1.All products have been checked and packaged in good condition before dispatch.
2.In case the item is defective,please inform us within 14 days of reciept.We offer a 100% money back or exchange guarantee.Return shipping is to be paid by the buyer.
1.We guarantee that all our itmes are”as stated” in their descriptions.We strive for 100% customer satisfaction on every sale we complete.
2.Our products are direct from factory,there is no middle man,no high markup,so we can provide quality items yet very competitive price.
3.If you have any questions please contact us by email .Most emails will be replied within 12 hours.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us: